Microsoft Live redirection blank

May 30, 2012 at 9:22 PM

Has anyone run into the issue where the Microsoft Live redirection displays a blank webpage. When you navigate to the upper right of the 311 portal page and click sign in a Windows live sign in button appears in the next page. After clicking that button I simply get a blank page, any ideas?

May 30, 2012 at 11:54 PM

Did you go thru all the steps in the installation document for setting the Live ID Redirection URL on Page 9 of the document?

Step 6: Go to Live ID Portal and create and application Link.

Please verify that and that you have updated the Web Config file of the Citizen portal with the correct information.

Let us know if you still have issues and we can help debug with you.